"Cuba criticized Microsoft on Friday for blocking its Messenger instant messaging service on the island and in other countries under U.S. sanctions, calling it yet another example of Washington's ''harsh'' treatment of Havana. The technology giant recently announced it was disabling the program's availability in Cuba, Syria, Iran, Sudan and North Korea to come into compliance with a U.S. ban on transfer of licensed software to embargoed countries."
http://www.miamiherald.com/news/americas/cuba/story/1072736.html
Of course, the US and Microsoft will face international criticism for their "galling" and "harsh" treatment of the world's most brutal dictatorships.
But, no one protests Cuba's limitation of "access to e-mail through schools, workplaces and post offices" and "government restrictions keep[ing] most citizens from unfettered access to the Web".
The only Cuban institutions allowed to use IM technology are the dictatorial government and the military. Under those conditions, there is no good reason to allow the Cuban government to use IM technology.
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